1.General Information
These terms and conditions ("Terms") apply to the hb777 platform and all associated services. hb777 provides online sports betting, casino games, slots and other entertainment services for players in Bangladesh.
By using our services through the hb777 website, mobile app or any other digital channel, you confirm that you have read, understood and accepted these terms in full. If you do not agree with any part of these terms, please refrain from using our platform.
These terms are governed by the laws of Bangladesh and constitute a binding agreement between both parties. hb777 reserves the right to modify or update these terms at any time.
2.Account Registration and Eligibility
To use hb777 services you must create a personal account. All information provided at the time of registration must be truthful, accurate and complete. Providing false or misleading information may result in permanent account closure.
2.1 Requirements for Registration
- Each individual may create only one account.
- Opening multiple accounts on the same device, IP address or payment method is prohibited.
- It is the user's responsibility to keep their account information up to date at all times.
- Providing a valid mobile number and email address at the time of registration is mandatory.
- It is the user's responsibility to keep their account password confidential and not share it with any third party.
2.2 Identity Verification (KYC)
hb777 may request identity verification documents at any time if required. This may include a copy of a National Identity Card (NID), birth certificate or passport. hb777 reserves the right to hold withdrawals until the KYC process is completed.
3.Age Restrictions
hb777 services are for individuals aged 21 and above only. Registration or participation in any form of betting activity on this platform is strictly prohibited for minors.
If any user creates an account by providing false age information, hb777 reserves the right to close that account at any time and cancel all transactions. Parents and guardians are responsible for ensuring that children or persons under their care cannot access this platform.
4.Deposit and Withdrawal Policy
All financial transactions on hb777 are conducted in Bangladeshi Taka (BDT/৳). We support fast and secure mobile banking methods for transactions.
| Transaction Type | Minimum amount | Method | Processing Time |
|---|---|---|---|
| Deposit | ৳100 | bKash, Nagad, Rocket, Upay | Instant |
| Withdrawal | ৳800 | bKash, Nagad, Rocket, Upay | 10–45 minutes |
4.1 Deposit Terms
- The minimum deposit amount for each method is ৳100.
- Providing the correct mobile number and transaction reference number at the time of deposit is required.
- hb777 will not be held responsible for issues arising from incorrect information provided by the user.
- Deposits from third-party accounts are not accepted; the account must be in the name of the registered user.
4.2 Withdrawal Terms
- The minimum withdrawal amount is ৳800.
- Withdrawals are generally processed within 10 to 45 minutes.
- The withdrawal amount must come from the available balance after bonus wagering requirements have been met.
- Large withdrawals may be held if KYC verification has not been completed on the account.
- If suspicious activity is detected, withdrawals will be held while an investigation is carried out.
5.Bonus and Promotion Terms
hb777 regularly offers bonuses and promotional offers. Each offer may have its own specific terms, but the general rules below always apply.
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times (20x), meaning the total of the deposit plus bonus must be wagered 20 times before the bonus can be withdrawn.
5.2 General Bonus Terms
- A user may claim a specific promotion only once.
- Bonus funds cannot be withdrawn directly; withdrawal is only possible after wagering has been completed.
- Misuse of bonuses or attempting to claim bonuses across multiple accounts may result in all bonuses and winnings being forfeited.
- Bonuses have an expiry period; expired bonuses are cancelled automatically.
- hb777 reserves the right to modify, suspend or cancel any bonus or promotion.
5.3 VIP Program
The hb777 VIP program has four tiers. Each tier offers a weekly cashback benefit:
- Bronze — up to 0.4% weekly cashback
- Silver — up to 0.8% weekly cashback
- Gold — up to 1.1% weekly cashback
- Platinum — up to 1.5% weekly cashback
The cashback amount is calculated based on weekly net losses. Progression to a higher VIP tier depends on your activity and history on the platform.
6.Sports Betting Rules
hb777 offers betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA World Cup, club leagues), kabaddi and many other sports.
6.1 Key Betting Rules
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a match is postponed or cancelled, bet settlement will follow hb777's standard rules.
- In live in-play betting, if odds change due to a technical issue, the odds at the time the bet was accepted are final.
- Official results from the relevant international sports body are used to determine outcomes.
- Any bet linked to match fixing or any illegal activity will be declared void.
6.2 Maximum Payout Limits
hb777 sets a maximum payout limit for each betting market. This limit may vary depending on the sport and market. Contact our 24/7 live chat support for details on applicable limits.
7.Casino and Gaming Terms
hb777 casino offers slots, live casino, fishing games and various other categories. Games from leading providers including Pragmatic Play, PG Soft, JILI, Spribe and Evolution Gaming are available.
- All game outcomes are determined by an RNG (Random Number Generator), which ensures fairness.
- If a game is interrupted mid-session due to a technical error, hb777 will determine the outcome based on server logs.
- If an internet connection is lost during a game, the user's balance will be protected.
- If an abnormal win occurs in any game due to a software fault or technical issue, it will be declared void.
- In crash games including Aviator (Spribe), the option to cancel a bet is available only within the game's designated window.
8.Prohibited Activities
The following activities are strictly prohibited on the hb777 platform. Violating these rules may result in account closure and forfeiture of deposited funds and winnings:
- Creating multiple accounts or misusing bonuses.
- Any form of cheating, hacking or use of automated software.
- Attempting to launder money or process illegal funds through our platform.
- Operating an account using a third party's identity.
- Coordinated betting or collusion against other players.
- Attempting to exploit platform vulnerabilities or bugs for unfair advantage.
- Obscene or discriminatory behaviour and harassment of the support team.
9.Account Suspension and Closure
hb777 may temporarily or permanently close an account without notice in the following circumstances:
- Violation of any clause in these terms.
- Evidence of false identity or age information being provided.
- Suspicion of fraud, deception or money laundering.
- The account remaining inactive for an extended period.
- At the user's own request (as part of self-exclusion or responsible gaming).
Where applicable, hb777 will attempt to notify the user by email before closing the account. Whether the valid balance (excluding bonuses) is returned will depend on the nature of the violation.
10.Privacy and Data Security
hb777 treats the security of your personal information as the highest priority. We use SSL encryption technology to keep your personal and financial information secure.
Full details of how your personal information is collected, stored and used can be found in our Privacy Policy. The Privacy Policy is an integral part of these terms.
- Your information is not sold or shared with third parties without authorisation.
- Information may be provided to relevant authorities in response to legal obligations or official requests.
- Using a strong password and changing it regularly is recommended to keep your account secure.
11.Responsible Gaming Policy
hb777 strongly supports responsible gaming practices. Gambling or betting should be an entertainment activity, not a reliable means of earning money.
- Bet within your means. Do not bet with money you cannot afford to lose.
- Our platform offers deposit limits, session time limits and a self-exclusion feature.
- If you feel that betting is having a negative impact on your daily life, please contact our support team immediately.
- To learn more about responsible gaming, please visit our Responsible Gaming page.
12.Dispute Resolution
If you have any objection regarding the outcome of a bet or game, you must notify hb777's support team within 72 hours of the incident. Steps for dispute resolution:
- First, contact the support team via 24/7 live chat.
- If the matter is complex, send a detailed message to [email protected].
- hb777 will review server logs, game logs, and transaction history before making a decision.
- hb777's decision will be final and binding, unless there is clear evidence of a technical error.
hb777 is committed to resolving all disputes fairly and impartially. Our goal is to address every valid complaint in a timely manner.
13.Changes & Updates to Terms
hb777 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, a notice will be sent to the registered email address.
Continued use of the platform after any changes to the terms and conditions will be considered as your acceptance of the new terms. Please visit this page regularly and keep track of the latest update date.
If you object to any change, stop using the platform and withdraw your balance before the change takes effect.
14.Contact & Support
If you have any questions or need clarification regarding these terms and conditions, our support team is always ready to help.
- Live Chat: 24 hours, 7 days — support available in Bengali
- Email: [email protected]
We take every complaint and question seriously and are committed to providing a resolution in the shortest possible time.